Customer Support

Offering flexible and reliable customer support services is a primary objective of our approach towards building and maintaining strong customer relationship.

The staff of our support center is optimally trained to assist you in solving your problems. Subject to the standard conditions or based on specific customer support agreements, our support services include:

–       Regular technical support desk: Monday to Friday (except public holidays), 09:00 to 18:00, CET;

–       24/7 ticketing system for issue reporting;

–       Remote access diagnosis and support;

–       Technical refresh trainings;

–       Customized after sales support contracts;

–       Extended warranty

–       Fix price repair

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