Junior NOC Engineer

Position Overview Statement

  • Under general supervision of the Manager of Projects & Implementation; Configure Customer Premises Equipment routers as per Customer provided Low Level Design, configure core network equipment and offer remote support for field installation teams.

Principal Duties and Responsibilities 

  • Issue IP Work Orders, in multi-vendor environments;
  • CPE configuration (gre, dhcp, nat, hsrp, bgp, ospf, vrrp, dhcp relay) according to costumer’s requirements;
  • Troubleshoot problems related to MPLS/VPN and IP network;
  • Field teams support;
  • Appropriate escalation of NOC ticket.

Requirements

  • Bachelor’s degree or equivalent in Computer Science or Engineering;
  • Cisco equipment usage and configuration knowledge and experience;
  • Knowledge of protocols EIGRP/BGP/OSPF/RIP, HSRP, VRRP;
  • Knowledge on data networking: IP Internet, IP VPN, MPLS, LAN/WAN network;
  • Basic knowledge of VoIP protocol;
  • Good communication skills;
  • Well organized and structured person;
  • Teamwork and Cooperation;
  • English (spoken and written).

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