System Engineer

Position Overview Statement

Working closely with Project Management, Research and Development, Production, Sales and Product Management on product design and requirements;
Testing products to establish functionality and effectiveness;
Perform and assist at product trainings, evaluations, configurations and installations (internal and with customers);

Principal Duties and Responsibilities 

  • Provide system design and solutions based on customer requirements;
  • Network configuration and design based on customer requirements;
  • Configure and test the system before delivery;
  • Analyze and understand customer requirements and create test scenarios;
  • Create Factory Acceptance Tests and Site Acceptance Tests documents, manage and execute tests and create reports;
  • Perform on-site system software configuration;
  • Perform local and on site trainings with customers;
  • Identify and report issues and eventual improvements to the R&D department;
  • Remote support for installed systems;
  • Follow up customer technical requirements and feedback;
  • Perform Site survey activities and create reports about it
  • Travel 25% of the working time

Requirements

  • University degree in computer science or similar;
  • Good knowledge in computer communications, LAN/WAN, core protocols (TCP/IP, Layer 2&3, network protocols);
  • Good knowledge in Linux OS (installation, configuration, processes);
  • Experience on debugging Linux software issues based on logs;
  • Basic scripting experience (bash, perl);
  • Experience with VoIP Telephony (SIP, RTP);
  • Basic experience with databases (Postgresql or MySQL);
  • Basic Cisco configuration knowledge;

Personal competencies

  • Structured and well-organized;
  • Ability to define problems, collect data, establish facts, draw valid conclusions and provide solutions;
  • Excellent verbal and written communication skills;

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