As constant threats to critical infrastructure assets are day-by-day realities, Incident Response as well as Operational Coordination Centers are required to provide the environment for Critical Infrastructure Protection event cycle.

The Rohde & Schwarz voice communication collaboration framework allows the support of:

  • National command centers
  • Branch command centers
  • Critical Infrastructure Incident Response command centers
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At a Glance

Thanks to its high versatility, the VoIP Dispatcher can accommodate different operational scenarios such as fixed, deployable and mobile systems, based on usage of COTS products and also Rohde & Schwarz Topex specific furnished equipment.
Having the advantage of the full IP system and of the open standards- based architectural model it provides:

  • Integrated communications: media gateways – telephony and radio, to enable the connectivity to available voice services
  • Main/Fall-back command centers support mechanisms: three layers of resilience supported (equipment level, subsystem level and operational level), quad redundancy and virtual center
  • Emergency/Operational Management applications integration support: mapping (GIS/AVL) and messaging integration possibilities (optional and customer specific)
  • 3rd party applications integration support: recording and playback systems, video feeds, sensors
  • Pay-as-you-grow scalability / Reliable, flexible and easy to upgrade solution
  • Extensive use of commercial off-the-shelf hardware and software
  • Possibility to use same network for Voice and Data
  • Emergency cases resource management and contingency planning at the operator GUI

Key Benefits

Full VoIP based Voice Communication System:
  • IP Deployment – voice and data
  • Powerful routing modules
  • Virtual unlimited user capacity
  • Supporting advanced cyber-security mechanisms and policies
Vendor independent integration platform
  • Radio (HF, VHF, UHF, Satellite, TETRA, Digital Radios)
  • Telephony and Intercom (FXO, FXS, MFC-R2, ISDN BRI, ISDN PRI, QSIG, LB, SATCOM)
  • Advanced conferencing machine – call taker, advanced dispatching services (complex mixed conferencing support)
  • SCADA integration capabilities and with 3rd party sensor acquisition systems and reporting applications
Mission planning benefits
  • Centralized mission planning
  • Automatic resources setup & assignment;
  • Advanced GUI customization based on end-user operational experience
Open and distributed system
  • The VoIP Dispatcher can work as standalone or part of large system
  • No single point of failure
  • Scalable and portable solution
Role based access and mission control
  • Advanced role management and mission/scenario based operations support
  • Enhanced mission planning
  • Assets planning/allocation and load balancing mechanisms
  • Authentication mechanisms with single sign-on authority
Centralized IP Recording System
  • Synchronized recording capabilities