Position Overview Statement
Primary ongoing responsibility is for management of projects. Focuses on meeting project commitments, including communications with sponsors, stakeholders and keeping an outstanding relationship with the clients.
Principal Duties and Responsibilities
- Facilitate the definition of project missions, goals, tasks, and resource requirements; develop methods to monitor project or area progress; and provides corrective supervision if necessary.
- Manage project budget and resource allocation.
- Facilitate the definition of service levels and customer requirements.
- Understand the client’s needs are, provides realistic expectations, establish specific customer satisfaction standards and actively monitors client satisfaction.
- Advocate on behalf of clients and represent clients’ needs as appropriate to senior management. Work cross-functionally to solve problems and implement changes.
- Recognize problems or situations that are new or without clear precedent. Evaluate alternatives and finds solutions using a systematic, multi-step approach.
- Develop improvements and innovations to enhance performance.
- Pro-actively engage present and future stakeholders in design, priority setting, and implementation.
- Ensure that project status, issues and successes are communicated to project team, stakeholders, sponsors, steering committee and all levels of management and documented appropriately.
- Set and meet realistic deadlines. Forecast changes and communicate current and projected issues.
- Ensure a high level of fiscal control and accountability for project budget.
- Travel 25% of the working time
Requirements
- 4 years Degree in Computer Science/Information Systems or related field highly preferred;
- Minimum experience: 3+ years’ experience as a Project Manager;
- Essential Training, Knowledge, Licenses and/or Certifications:
- Certified Project Management Professional (PMP) desired but not required;
- Business Requirements Gathering;
- Project Management Lifecycle;
- Traditional & Agile PM Methodologies;
- Project Planning, Scheduling, Tracking, & Reporting;
- Risk & Issue Planning (Identification, Mitigation, Resolution);
- Project Scope/Change Control;
- Contract/Services Negotiations Skills;
- Vendor & Partner Relationship Management;
- Change Management (Configuration);
- Excellent Written & Oral Communication Skills (English);
- Knowledge of IT Infrastructure Concepts;
- Strong Diagnostic & Analytical Capabilities;
- Microsoft Office Suite (Word, Excel, PowerPoint, Project, Visio);
- Ability to communicate effectively with all levels of management and vendors
- Strong attention to detail
- Excellent verbal and written skills
- Ability to identify issues quickly and facilitate discussion for resolution
- Ability to identify risks and develop proper mitigation plans
- Ability to prepare formal management presentations
- Ability to organize and conduct effective meetings
- Ability to assist and guidance the project team members
